Return & Refund Policy

We want you to be satisfied with your purchase.

Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

How to Start a Return

To start a return, please contact us at support.ejsuniversalstore@gmail.com.

 within the eligible return period. Once your return request is approved, we will provide detailed return instructions, including the return address if applicable.

Please do not send items back without first contacting us, as return addresses may vary depending on the product and supplier.

Refunds

After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom products
• Perishable goods
• Certain beauty or personal care products opened after delivery
• Gift cards

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging.

Questions?

Please contact us at support.ejsuniversalstore@gmail.com.